At Denza Luxury, we are dedicated to maintaining the highest level of security when it comes to your transactions and the confidentiality of your personal data. This document outlines how we collect, use, and protect your information.
Note: We may revise our privacy policy without prior notification. Please revisit this policy occasionally to stay informed of any changes.
Our top priority is to protect your personal data and ensure your privacy is respected.
This privacy statement details the nature of the personal information we collect through the Denza Luxury website, the purposes for which it is used, how it may be shared, and the security measures in place to safeguard it. It also outlines how you can update, correct, or delete your data and how you can limit or object to certain uses, including marketing.
By browsing or using our website, you confirm your agreement with the practices outlined in this Privacy Policy. If you do not consent, we kindly ask that you refrain from using our website.
Terms and Conditions
Collection of Personal and Other Identifiable Information
Denza Luxury collects only the information necessary to deliver our services accurately. The details we typically request are basic and include information needed to complete transactions or process returns, such as your name, contact number, date of birth, email, address, language preferences, and technical data like browser and device information.
We do not sell, trade, or share your data with third parties.
We may track your activity on our site to understand usage patterns. This includes analyzing data such as the websites you visit before and after ours, your IP address, and browser type. This information is aggregated and used internally to improve our services and security.
Payment Information
Denza Luxury does not store any banking, credit card, or debit card details. All payment-related data is handled securely by our payment gateway providers.
User Registration
To access certain features on our site, users may need to sign up for a free account by submitting details like their name, email, and a secure password.
Your password is a key to your account security. You are responsible for keeping it confidential. If you suspect your password has been compromised, please change it immediately.
Technology Used to Personalize Your Experience
We utilize a range of technologies to gather data during your visits to enhance your experience. This includes capturing information such as referral URLs, browser settings, IP addresses, and access times. These tools help us tailor content and services to your preferences and may be used in conjunction with personal information you have provided.
Tracking Tools: Web Beacons and Cookies
Our website may use technologies like web beacons, tracking pixels, and cookies to analyze how you interact with the site. These tools can track user engagement and allow us to improve navigation, ad targeting, and overall usability.
If you disable cookies in your browser, some site features may not function properly, and web beacons may not be able to track activity.
Cookies Policy
Cookies are small text files stored on your device that help enhance site functionality. They let us remember your preferences and reduce the need for re-entering passwords. Some site functions rely on cookies to operate correctly. While you can block cookies via browser settings, this may affect your site experience.
Use of Personal Information and Demographics
Your personal data is primarily used to fulfill your requests and provide support. In certain cases, it may also be used to inform you of promotions or product updates. You will always have the option to opt-out of marketing communications.
Your IP address may be used for site administration and diagnostics. Occasionally, we may invite you to participate in surveys or questionnaires, helping us improve and customize the services we offer.
Benefits of Sharing Personal Information
Email Communication
If you subscribe or leave your email with us, you might receive updates, promotional offers, and newsletters. You can opt-out anytime by clicking the unsubscribe link in the email.
Text Alerts
If you provide a mobile number, we may send you SMS updates about new offers or events. Denza Luxury does not charge for these messages, but your mobile provider may.
Phone Calls
By sharing your phone number, you may receive calls with special promotions or customer service follow-ups.
Customer Service Communication
We may use your contact information to notify you about your orders, respond to inquiries, or provide important account-related updates.
Tailored Recommendations
Your preferences and activity help us personalize your browsing and shopping experience. You may receive product suggestions or content based on your interests.
Special Offers and Surveys
From time to time, Denza Luxury may organize contests, promotional campaigns, or surveys. These will be governed either by this Privacy Policy or additional rules specific to those events.
Advertising
We partner with external advertising providers that may display ads based on your interests. These ads may use anonymized data from your visits to Denza Luxury and other sites. We are not responsible for the content or policies of third-party websites.
External Links
Our site may contain links to other websites for your convenience. Denza Luxury is not responsible for the privacy practices or content of these external sites.
Information Sharing
We may share your data with our corporate affiliates or trusted service providers to fulfill services like shipping, data processing, and customer support. These partners are required to use the data only for the intended purpose and maintain confidentiality.
We may disclose information if required by law or if necessary to protect our legal rights, safety, or property.
Business Transitions
If Denza Luxury undergoes a merger, acquisition, or sale of assets, customer data may be transferred as part of the transaction, subject to this Privacy Policy.
International Data Transfer
Your personal information may be stored or processed in countries where we or our service partners operate. We ensure that such data transfers comply with relevant privacy regulations and safeguard your data appropriately.
Opt-Out Choices
You can opt out of promotional emails, messages, or calls at any time by updating your preferences or following opt-out links provided in our communications.
Policy Updates
We may update this Privacy Policy to reflect changes in our practices or legal obligations. Updates will be posted on this page, and in significant cases, we’ll notify you directly.
Feedback and Queries
We welcome your input. For any questions or comments regarding this policy, please reach out to us at denzaluxury@gmail.com.
Our Rights
We reserve the right to monitor website activity and may disclose content or communications if required by law, or to protect users, partners, or our business. We also reserve the right to restrict access or refuse service at our discretion, especially in cases of suspected misuse.
Children’s Privacy
Our site is intended for users aged 18 and older. We do not knowingly collect data from minors. If we discover such data has been provided, we will remove it promptly.
Your Agreement
By visiting or using our site and submitting your information, you agree to the collection and use of data as outlined in this Privacy Policy.